Fintech Events

Fintech Events
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Event Information:

  • Tue
    25
    Oct
    2016
    Wed
    26
    Oct
    2016

    Customer Experience Conference, Finance Services CXC 2016

    London, UK

    Customer Experience Conference, Finance Services CXC 2016

    Deepen Customer Engagement Through The Development Of An Omnichannel & Frictionless Customer Experience Journey Enabled by Innovative Technology

    CONFERENCE CONTENT
    -The Future of Customer Experience: Track the trends shaping customer’s interactions and behaviours and the importance of a coherent customer experience strategy to your business

    -Building a Customer Experience Strategy: Build the business case for an industry leading customer experience strategy that delivers frictionless interactions across multiple channels

    -Customer Experience Excellence: Identify key moments in the customer journey, concepts of co-creation and collaboration with tech partners to deliver exceptional customer experience

    -Customer-Centric Product Design: Use an iterative approach to product design that offers choice, flexibility and seamless channel interaction to facilitate deeper product engagement

    -Customer Experience Tech Use Cases: Access proven, transformative customer experience enabling technologies to automate and digitalise your customer experience journeys

    Get more information

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