Tag "digitalization"

Digital Channels and AI: A Must for Traditional Banks, McKinsey Banking Report

The banking sector is undergoing a profound shift driven by changes and challenges in the economic, technological, regulatory and competitive landscapes. These dynamics are forcing traditional financial institutions to reevaluate banking roles, change strategies, and embrace technology including artificial intelligence

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New Challenger Bank Alpian Recognized as a Trailblazer in Digitalization Efforts, Customer Experience

Alpian, a digital private bank launched last year, has been named as one of Switzerland’s trailblazers in digital customer experiences and digitalization efforts, joining the ranks of digital innovators and pioneers in the Swiss retail banking industry such as Vontobel,

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COVID-19 Brings Both Opportunities and Challenges for Fintechs: BCG Paper

The COVID-19 pandemic has caused significant changes in the ways consumers and businesses carry out their financial transactions, and though some cash-strapped fintechs might struggle in the short term, new opportunities will arise for those that manage to adapt their

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Swiss Banks Proven to be Innovative and Adaptable Amid COVID-19

Though often perceived by the general public as sluggish, slow and not very innovative, Swiss banks have shown that that are capable of reacting swiftly and flexibly in times of crisis, according to a new paper by industry trade group

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COVID-19 Accelerates Digital Adoption in Real Estate: Proptech Ventures Report

The COVID-19 pandemic is forcing the real estate industry to accelerate its digital transformation, bringing both challenges and opportunities to the sector, according to a new report by independent European venture capital (VC) fund PropTech1 Ventures. In a paper titled

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8 Key Trends Changing the Banking Landscape

To remain relevant, banks will have to embrace emerging technologies, become flexible to adopt evolving business models, and put customers at the center of every strategy, according to Deloitte. In a Perspectives piece, the consultancy firm outlines eight main tech

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Banks Still Falling Short in Improving Customer Experience: World Fintech Report 2020

Despite having invested heavily in front-end IT infrastructure to improve customer experience, traditional banks are still falling short behind bigtechs and challenger banks, according to new report by Capgemini and Efma. In their annual World Fintech Report, the two organizations

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10 Trends in Retail Banking to Watch Out for in 2020 and Beyond

The banking industry is undergoing fundamental changes driven by advancements in technology, the emergence of the so-called Open X ecosystem, and the entrance of bigtechs into the scene, according to a report by Capgemini. The consulting firm released in November

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Capco: Banks Must Embrace Digital Change

In the face of growing competition, changing consumer expectations and the broader digitalization of our economy, incumbent financial institutions must embrace digital change and welcome the idea of partnering with digital enablers and fintechs, according to global business and technology

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Swiss Banks Are Falling To Meet Corporate Clients and SME Digital Needs

A new report by Swisscom’s think tank e-foresight and the Institut für Finanzdienstleistungen Zug (IFZ) found that the vast majority of banks are falling to meet consumers’ digital needs, notably when it comes to small and medium-sized enterprises (SMEs). The

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