As a Member of the Executive Management Committee and co-founder you will report directly to the CEO. You will have the opportunity to build a highly qualified team from scratch to make a large footprint.

What you can achieve with radicant:

• Grow and lead a team of highly motivated data-, stories- and community driven marketing talents
• Build and lead a team around all customer touchpoints: customer intelligence, customer advisory and customer support and take responsibility for all digital customer relations
• Develop, drive and execute the market, marketing & product communication strategy and implement measures for success tracking
• Implement effectful (primarily content-based) marketing activities to grow our community and customer base
• Educate and coach your multi skilled teams about best practices in winning, servicing and retaining customers along their whole lifecycle
• Lead a customer centric mindset, develop a data based position to understand on who current and target customers are, and implement strategies and tactics that help to acquire, retain and winback customers
• Through a digital first lens, connect with the community and consumers and communicate what our brand stands for in an impactful manner
• Ensure the delivery of market research, business intelligence, customer insights, and reporting required to guide decision making
• Create internal synergies to expand brand exposure and leverage relationships with internal and external business partners

What you bring to the table:

• Successfully completed studies in the field of business or communication
• Minimum 8 years of experience and successful track record in digital B2C market with focus on customer-centric services, storytelling, customer co-creation, loyalty programs and brand communities (eg. e-commerce, telcos or any other B2C business with strong brands collaborating and engaging with communities)
• Extensive experience in data driven digital inbound Content marketing, Customer Life Cycle Intelligence and profiling
• Product marketing and Customer support
• Ideally experience in building knowledge graphs to understand customers better
• Experience in managing communities with several hundred thousand users
• Extensive knowledge in brand building and management
• Community experience, can you create a movement for sustainable life style?
• Co-Creation with community to jointly produce a mutually valued outcome
• Loyalty program experience
• Demonstrable experience in developing and executing a go-to-market plan (or record of leading the marketing) of digital B2C services
• CRM and CDP experience, SF n2h
• Native or bilingual proficiency in German and English
• Solid management track-record, delivery focused and experience in leading a team of more than 10 people, meeting tight deadlines over a longer period
• Hands on, pragmatic, entrepreneurial approach and a passion for understanding customers’ needs
• Sustainability affection
• Navigating the business through the startup space
• Learned the drill by leading digital B2C companies while also having experienced how it is to work in startups or small organizations

What they can offer:

• A unique opportunity to build a tech company with a higher purpose from greenfield to market leader
• Compensation linked to the performance of a well-funded start-up
• A fast-growing team of highly qualified people
• A highly dynamic and purpose-driven working environment
• Most importantly: We move fast and have fun while doing it