The Cash and Payment Operation Team in the Application Management Services is providing application support (maintenance and small enhancements) on Avaloq ACP for the functional area for our CH/FL SaaS clients. The Team covers the topics related to cash and payment operation (payment processes, payment clearing and settlement, cash products) in close collaboration with the Back-Office department.
- Analyze clients’ business requirements, propose and implement technical solutions in Avaloq ACP in close collaboration with clients and other stakeholders (other internal teams or 3rd party providers).
- Analyze and implement bug fixing and solutions enhancements.
- Present technical solutions in line with clients ‘needs, data architecture, existing application code and security principles.
- Build trust worthy relations with internal and external stakeholders as developers, PMs and Client Managers.
- Ensure the high-quality service to the customers in terms of quality of the deliverables, meeting of the SLAs and efficient client communication.
- University degree in Computer Science/Physics/Engineering/Mathematics/Economics/Finance or comparable education.
- At least 3 years of work experience in the fintech or financial sector.
- Business know-how in Payment Processes, Payment Clearing and Settlement (SWIFT, SIC / euroSIC, SEPA, BACS, etc), Cash Products is a strong advantage.
- Experience in managing Third Party Supplier and/or Outsourcing Providers.
- Analytical, problem-solving, data-gathering skills.
- Reliable, effective and service oriented.
- Fluent in spoken and written English.
- Availability to execute planned or exceptional maintenance work during weekends and/or public holidays.
- Availability for picket shifts with possible emergency interventions at night or on weekends.
It would be a real bonus if you have
- Avaloq ACP Certification.
- Italian, German or French language skills.
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
