US-based fintech firm Broadridge Financial Solutions has announced the acquisition of Signal, a UK company specialising in customer communications for financial services and social sector organisations.
“This is an important step toward globalising Broadridge’s digital communications solutions to better serve our clients with operations outside North America,”
said Mike Sleightholme, President of Broadridge International.
“The combination of Signal’s digital-first communications and strong relationships with UK financial services firms along with our proven scale and regulatory domain expertise transforms our ability to serve our global clients and extend our footprint in Europe.”
Signal offers design, technology, and consulting services that support omni-channel communications for financial services and other organisations.
Its technology and digital expertise assist clients in transitioning from legacy print systems, supporting digitisation and client engagement.
Signal also provides an integrated shared service model, including fully outsourced print production, to support in-house teams.
“Growing expectations from both customers and regulators are driving the need to modernise and digitise the customer and investor experience,”
said Barney Hosey, CEO of Signal.
“Broadridge is a trusted and transformative partner to clients who shares our commitment to innovation. Its focus on providing a more holistic global customer communications experience, while delivering greater value to clients means we are very much aligned.”
Broadridge serves nearly every major financial institution in North America and many globally, processing billions of communications annually.
Its communications and customer engagement platform delivers digital and print experiences across industries including financial services, healthcare, utilities, telecoms, and insurance.
Broadridge also leverages technology and regulatory expertise across jurisdictions to help clients meet evolving compliance requirements.
Featured image credit: Edited by Fintech News Switzerland, based on image by pressfoto via Freepik
