Reuters Events: The Future of Insurance Europe 2023 will be returning to Amsterdam from 28-29 November, Amsterdam to discuss strategies, technologies, customer, claims, and the trajectory of the insurance industry in Europe.
Spanned over 2 days, the event aims to:
- Tackle customer friction by optimising the claims process and end-to-end journey through omni-channel engagement and automation powered by a motivated workforce
- Utilise the full potential of AI and emerging technology through a robust digital strategy to streamline your internal processes and tackle loss ratios
- Power growth through new offerings and preventative services driven by telematics and new distribution models to provide what your competitors do not and win crucial market share
Designed specifically for insurance leaders and attended by innovative industry players from 35+ countries across Europe and all business lines, #FOIEurope is inspired to deliver what insurance companies need to implement practical change today, for a successful tomorrow.
Highlights of the Event
The world has been turned on its head. Most industries are reducing their pace of innovation and aiming for survival instead of growth. But insurance is not most industries. Instead of slowing down, this is the time for insurance players to come together and capitalise on the unprecedented level of change surrounding the industry.
Reuters Events: The Future of Insurance Europe 2023 features topics revolving around three key themes:
- Strategy & Resilience: In such a disrupted world, business-wide strategy that transcends socioeconomic fluctuations and future-proofs your organisation in the face of global change has never been more crucial. Discuss the big picture challenges facing insurers today and leave with the insights needed for successful innovation
- Technology & Innovation: A wealth of technology is transforming the industry – but the pace of change exceeds the speed at which technology can be implemented. Those that navigate this influx of technology – from AI to IoT to the Metaverse – will successfully reap the rewards of previously untapped potential
- Claims & Customer: Claims is at a critical crossroads – with the rise of AI and increasingly unsettled customer behaviours, understanding what clients need from their insurer will be crucial. Insights must then be translated into action to truly optimise your claims and CX experience and become the organisation your customer needs
Speakers from major industry leaders such as Zurich, AXA, Lloyd’s Europe, Generali and more will be sharing on topics related to digital transformation and how technologies are set to transform the entire insurance industry.
During the sessions, speakers will be presenting case studies, panel discussions, interactive workshops and more on optimising tech, fine-tuning CX and enhancing profitability, which could help attendees gain a competitive edge.
Here are some of the the speakers who’ve confirmed their attendance:
- Amelie Breitburd, CEO, Lloyd’s Europe
- Henrik Ryden, CEO Nordics, Marsh McLennan
- Tibor Boettcher, CEO, Volkswagen Insurance Company
- Steve Hardy, CEO, Policy Expert
- Pamela Thomson-Hall, CEO, International and Executive Officer, WTW
- Ian Thompson, Group Chief Claims Officer, Zurich
- Steven Zuanella, Group Chief Digital Officer, Generali
- Cyril Steffen, Chief Claims Officer, Europe, AXA
- Dominick Hoare, Chief Underwriting Officer, Munich Re Specialty Group
- Imre Sztano, Chief Digital Officer, NN International Insurance
- Olivera Boehm-Ryback, Chief Corporate Business Officer, UNIQA
- Puneet Satyawadi, Chief Operating Officer, Marsh International
- Raphaël Gusdorf, Chief Digital Officer, AG2R La Mondiale
- Philippe Knepfler, Chief Innovation Officer, Covéa Affinity
Attendees can also expect to network with more than 350 representatives from leading insurance companies in the region. Networking app will be provided to attendees, to aid them in forging critical new connections face-to-face in a digital world.
Why Should You Attend?
- Peer-to-Peer Networking: Meet informally over coffee, build connections over a seated lunch, or finalise next steps in private meeting rooms – choose how you prefer to network and get back to the quality interactions that matter.
- Unparalleled Use-Cases: The speakers are the driving force of excellence and innovation. Hear only from those at the top of their game, representing the industry’s most progressive and innovative insurers.
- An Agenda that Asks – and Answers – the Right Questions: Driven by extensive research, speaking to the latest challenges surrounding strategy, technology, partnerships and customer experience.
- Europe’s Most Select & Senior Gathering of Executives: No other event matches the audience of 350+ senior decision-makers, powering their organisations towards success.
- Expertise Across All Business Lines: Reuters Events recognize not only the overarching challenges facing the community, but also the particularities impacting each business line, giving you the chance to deep-dive into the specific challenges facing your organisation to get the answers you need.
Tickets are available for purchase. Click here to download the event brochure and gain more insights.
If you have any questions, or would like more information on speaking, sponsoring, or attending, contact: nuriya.powell@thomsonreuters.com
