AI

Swiss AI Initiative: Universities Work to Position Switzerland as Trustworthy AI Hub

ETH Zurich and EPFL are launching the “Swiss AI Initiative”, whose purpose is to position Switzerland as a leading global hub for the development and implementation of transparent and reliable artificial intelligence (AI). The new Alps supercomputer based at the

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Commerzbank Goes AI Banking via Avatars Powered by Microsoft Azure

Commerzbank launched a project to realize a new customer experience with an AI Banking Avatar as mobile first approach. The banking avatar is a virtual assistant in form of a digitalized person that interacts with customers in natural language. Customers

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Helvetia Enhances Its Online Chatbot with ChatGPT

Helvetia insurance enhances its digital assistant Clara. The pilot project was launched in spring 2023 and provides an easy way for customers to ask questions and describe issues via the Helvetia website. Now that the trial period is over, Clara

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AI to Save Banks $900 Million in Identity Operational Cost

A new study from Juniper Research has found that the implementation of AI (Artificial Intelligence) in identity verification will reduce the average time spent per digital onboarding check from over 11 minutes in 2023, to under 8 minutes in 2028;

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Visa startet KI-Beratungsangebot

Visa berät Banken und weitere Partner künftig beim Einsatz von künstlicher Intelligenz. Die neu gegründete AI Advisory Practice der hauseigenen Beratung Visa Consulting & Analytics (VCA) unterstützt die Visa Kunden dabei, Potenziale im Bereich KI und generativer KI zu nutzen.

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PwC Switzerland Invests CHF 50 Million Into AI

PwC is significantly stepping up its efforts in the field of artificial intelligence (AI). Over the next three years, PwC Switzerland will invest CHF 50 million in its own AI solutions, in staff training and in its AI Centre of

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Modernization Meets AI as Instant Payments Define the Future

The financial services landscape is radically transforming, driven by evolving customer demands and constant technological advancements, with the payments sector at the forefront. In an age of digital commerce, the demand for real-time, frictionless payments is higher than ever. Consumers

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Digital Channels and AI: A Must for Traditional Banks, McKinsey Banking Report

The banking sector is undergoing a profound shift driven by changes and challenges in the economic, technological, regulatory and competitive landscapes. These dynamics are forcing traditional financial institutions to reevaluate banking roles, change strategies, and embrace technology including artificial intelligence

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New McKinsey Study Reveals Rising Adoption of Generative AI Among Businesses

Despite the nascent public availability of generative artificial intelligence (AI), experimentation with the technology is already common and organizations are deploying tools leveraging generative AI at a fast pace, a new study conducted by McKinsey found. McKinsey’s Global Survey on

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Schweizer Banken und Versicherungen setzen vermehrt auf Künstliche Intelligenz

Schweizer Finanzunternehmen setzen vermehrt auf Künstliche Intelligenz (KI) in verschiedenen Bereichen – insbesondere im Kundenkontakt. Auch generative KI ist trotz Datenschutzbedenken auf dem Vormarsch. Dies zeigt eine Studie der Hochschule Luzern in Zusammenarbeit mit Adnovum und Spitch. Spätestens seit Anfang

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