Analytics software firm FICO has partnered with dacadoo, a company known for its digital wellness tracking platform and health risk quantification tools.
The collaboration aims to provide insurance companies with improved methods for assessing and managing risk, promoting health and wellness, and enhancing customer engagement.
dacadoo will integrate FICO’s AI, analytics, and decision management tools from the FICO® Platform with its own risk engine.
This integration is intended to deliver more accurate and individualised risk assessments, allowing insurers to better align policies and pricing with each applicant.
Peter Ohnemus, dacadoo’s President and CEO, commented:
“Through our new partnership with FICO, insurers will be able to use more dynamic data to assess the risk of each applicant, and to design highly personalised insurance products for their customers using advanced decision science.”
“They can use the FICO capabilities to enhance their own risk modelling and create more complex decision trees. We are giving insurers a whole new level of risk assessment precision to help them build their portfolio.”
The partnership is expected to support a shift from traditional, static underwriting practices to a more dynamic, behaviour-based model.
This approach may help reduce operational costs, improve risk management, and increase customer loyalty, with the broader aim of supporting sustainable profitability.
Among the capabilities enabled by this collaboration are personalised risk scoring and underwriting, wellness-based policy frameworks, real-time decision-making for claims and onboarding, and predictive modelling to anticipate claims, policy lapses, and overall customer lifetime value.
According to both firms, insurers adopting the combined solution could see a 20–30% improvement in customer lifetime value driven by personalisation and engagement, alongside a 30–50% reduction in underwriting time through automation and real-time decisioning.
Alexandre Graff, VP for global partners and alliances at FICO, described dacadoo’s platform as a “game-changer,” adding:
“It not only helps insurers grow their business responsibly, it helps people better manage their health through the digital health engagement platform. We see tremendous opportunities to infuse FICO’s expertise in AI and decision management into dacadoo’s platform and create a better outcome for insurers and individuals.”
Featured image credit: edited from freepik
