Bank of Ireland UK has announced a £100 million investment over the next three years to enhance its Everyday Banking products and services and expand its sustainable lending, mortgage, and broker offerings.
This move comes as the bank marks the 200th anniversary of its first branch in Newry, Northern Ireland.
The funding will be used to enhance the overall banking experience for retail and SME customers, with improvements such as faster payments and more advanced functionality on the mobile banking app, which will allow for greater self-service options.
New products, including more sustainable lending choices, will also be introduced.
In addition, the investment will support the introduction of enhanced technology to help colleagues work more efficiently, ultimately leading to a smoother and faster banking experience for customers.
Gail Goldie, CEO of Bank of Ireland UK, said:
“This investment is a measure of our ambition to continue to support our customers in Northern Ireland and sustainably grow our business. We remain a trusted financial partner to our customers because we’ve continually evolved to meet their needs and help them achieve their goals – like home ownership, starting and growing a business, and planning for the future.”
This announcement follows a £3 million spend on ATM upgrades in 2024 and a £7 million upgrade of the bank’s 13 branches in Northern Ireland.
With around £21.5 billion in lending across the UK, Bank of Ireland offers a range of products and services to consumers and businesses in Northern Ireland, with additional support through mortgage and motor brokers.
Featured image credit: edited from Unsplash
